Tuesday, April 19, 2005

Outsourcing editing

Um, did I say "nap"? I mean delicious night of sleeping snugly in my own bed.

But here's that post I promised:

I've talked here before about the prospect of copy-editing services being outsourced to India and other countries.

Although this article is about marketing, the author mentions an e-mail he received from a copy editor in Mumbai.
I received an email from a gentleman in Mumbai who introduced himself as a leading copyeditor. It was a breezy well-written missive and presented what seems like an unbeatable business proposition. Copyediting is expensive. Copyeditors think they are slightly lower on the ladder than galley slaves but when you add up the benefits and the overtime and the free coffee and other perks, they do show up in the cost structure. Why not, asked my unknown correspondent, use his services instead? He pointed out that he was based in India and therefore would be happy to work for an incredible pittance by U.S. standards. Also, because of the time difference, it is feasible to send off a packet of work in the evening and have it done and waiting for you when you come in the next morning.

All kinds of services are being outsourced to India— medical transcription, customer service, technical assistance, inbound and outbound telemarketing. Why not copyediting? The same cost advantages apply. There is a pool of skilled employees who are able and willing to do the work. I will lay you a substantial wager that, by this time next year, there will be many companies that are flourishing by providing copyediting services to companies in the U.S. and other English speaking countries.


At 6:07 PM, April 19, 2005, Blogger tom said...

I almost made this topic part of my "future doesn't need us" talk at last year's ACES conference but decided I wasn't ready to go there just yet.

But it'll happen sooner than you think. The only way newspapers are making their wall street numbers is by raising prices and cutting costs -- because they aren't attracting any new customers and the ones they have are, well, expiring.

I think the key for folks like us is to find work that can only be done locally -- like covering local news -- and leave the comma quibbles to the folks in Mumbai or wherever.

At 9:24 PM, April 19, 2005, Blogger Nicole said...

This raises another good point, Tom: Copy editors need to realize that, even without outsourcing fears, our biggest value is not in the ever-changing minutiae in the world of grammar.

It's in our institutional knowledge, our ability to know what's local and how that relates to local readers.

At 7:53 AM, August 16, 2010, Blogger Viola said...

Thank you for sharing such a nice information regarding medical transcription!!

According to one medical survey report, it has been observed that the demands of Outsource Medical Transcription are increasing at a rapid rate.

At 1:16 AM, December 01, 2010, Anonymous Outsource Call Center said...

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